Salesforce Administrator

Job Summary:

We are looking for a talented Salesforce Administrator with 3 or more years of experience who can help us continually improve and enhance our Salesforce platform. The ideal candidate will be proactive, user-focused, and comfortable managing technical aspects of Salesforce, including Financial Services Cloud and Marketing Cloud integrations. This role requires a balance of technical expertise and user-centered design to ensure exceptional Salesforce user experiences across the company.

Interview Method: Face To Face

Key Responsibilities:

• Manage all aspects of user and license administration, including user setup, roles, profiles, permissions, sharing rules, and public groups.
• Configure Salesforce: Flows, assignment rules, approval processes, custom fields, page layouts, record types, apps, actions, dashboards, and reports.
• Perform system maintenance tasks like security reviews, release updates, health checks, and Salesforce Optimizer.
• Customize and manage Sales Cloud features to improve pipeline management.
• Support customer service workflows using Cases, Omni-Channel, Digital Engagement, Einstein Bots, and Knowledge Articles.
• Gather business requirements and deliver scalable, best-practice solutions with high user adoption.
• Monitor usage and adoption; maintain thorough technical documentation.
• Provide DevOps and release management support as needed.
• Collaborate with cross-functional teams to integrate Salesforce with external systems.

Required Qualifications:

• 3+ years of hands-on Salesforce Administration experience.
• Salesforce Administrator Certification (required).
• Proficiency with Salesforce configuration, workflows, and user management.
• Experience working with Financial Services Cloud and Marketing Cloud.

Preferred Qualifications:

• Advanced Salesforce certifications (Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant).
• Understanding of Apex code and basic triggers.
• Experience designing customer service workflows and managing technical documentation.

Soft Skills:

• Strong problem-solving and analytical skills.
• Ability to translate business requirements into technical solutions.
• Collaborative team player with excellent communication skills.
• Attention to detail and a focus on user adoption and experience.
• Adaptable to changing business needs.

Contact Us:

Job ID: LSIT/HY/SA/07/25
Tel.: +91-7075547304
E-Mail: careers@logisofttechinc.com